Member Spotlight

Lilliana Alvarado

Founder and Design Principal | UPHEALING
Co-Chair Healthcare Forum | IIDA NY Chapter 

A fun fact about yourself? 

I moved to Costa Rica for high school and college, where I attended an art school and had a very hands-on creative experience. I was even accepted into a Master’s program in Fine Arts, but ultimately decided to move back to the U.S., bringing with me a unique perspective that continues to influence my design work today.

What made you want to join IIDA NY? 

IIDA NY felt like a natural home, a community where design excellence, professional growth, and meaningful connection all coexist. I’ve been a member of IIDA for over 20 years, and when I moved to New York, becoming part of the NY chapter felt like a natural extension of that journey. I was drawn to the chapter’s energy, its commitment to advancing the profession, and the opportunity to learn from designers who are deeply engaged in shaping the industry.

What position do you hold within IIDA NY, if any? What is the most rewarding aspect of this role? 

I serve as the Co-Chair of the IIDA NY Healthcare Forum and am currently in my fourth year in this role. The most rewarding aspect has been contributing to a community that values mentorship, collaboration, and advocacy. Through the forum, we bring in valuable speakers and programming that are highly relevant to healthcare design, helping to shape meaningful dialogue and elevate both designers and design thinking across the industry. Being able to support designers at all stages of their careers has been incredibly fulfilling.

How has IIDA NY shaped your professional career?

IIDA NY has expanded my professional network in ways that feel both meaningful and genuine. It’s helped me stay connected to industry trends, strengthened my leadership skills, and reinforced the importance of advocacy and lifelong learning in design. IIDA as a whole is amazing. I’ve been a part of both the New England Chapter and the NY Chapter, and from headquarters to local chapters, the camaraderie and support have been outstanding. I’ve benefited from CEUs, thought-provoking lectures, and conversations with peers, all of which have broadened my perspective and inspired my work. The mentorship and encouragement from fellow members have also been invaluable in helping me grow professionally.

 How has your role in IIDA NY evolved during your time as a member?

My involvement has grown from attending events and learning to actively engaging, contributing, and building relationships. I started out as a committee member for the Healthcare Forum and, over time, moved on to co-chairing it. This progression has allowed me to become more invested in giving back to the organization, supporting its mission, and helping shape programming that benefits the entire design community.

What goals do you hope to achieve in your current position?

I hope to continue fostering connection, encouraging participation, and helping create opportunities that support designers at every stage of their careers. I’m especially interested in strengthening community, elevating conversations around design’s impact on people and environments, and bringing new ideas and perspectives to the healthcare design community.

Do you have any favorite events or memories so far from your time in IIDA NY? 

There are so many moments that stand out, but the ones I cherish most are when conversations just flow, whether it’s during a lively panel, a networking gathering, or even a casual chat over coffee. I remember the energy of meeting members in person, then adapting to our new online events during and after the pandemic, where learning from amazing panelists and connecting with peers took on a whole new dimension. Each memory, big or small, has reminded me of the generosity, creativity, and camaraderie that make the IIDA NY community truly special.

What would you say is the biggest benefit of joining IIDA NY?

The sense of belonging. IIDA NY offers access to education, leadership opportunities, and a powerful network. But beyond that, it provides a community that genuinely wants to see its members succeed.

What would you tell someone who was considering becoming a member of IIDA NY?

Join. Get involved. Say yes. The more you put into IIDA NY, the more you gain professionally, creatively, and personally. It’s an investment in both your career and your community

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